App status changes the policy
When the app is off, the driver’s personal auto policy is usually first in line. When the driver is logged on and waiting, Florida’s transportation-network rules require elevated liability limits. When a trip is accepted or a passenger is in the car, company coverage typically rises further — often discussed as at least $1 million in liability for the on-trip period.
Write whether you were the passenger or another driver, and whether a trip was active. Keep screenshots of the trip if you still have them.
PIP still matters for many passengers
If you have an auto policy, your own PIP may still pay initial medical bills, and the 14-day qualifying-care rule still runs. The rideshare company’s status does not freeze that clock.
Free referral
Corporate claims teams handle these crashes every day. CrashAid refers Uber and Lyft accident victims to participating Florida attorneys at no cost for the referral. Call (941) 770-2727.
Request a free attorney referral
CrashAid is a free attorney referral service — English and Spanish. Call or use the form to pursue the compensation you deserve.
Questions
I was an Uber passenger. Can I request a referral?
Yes. Say you were the passenger and name the app. You do not need the driver’s cooperation to contact CrashAid.
The app was on but no rider was in the car. Does that matter?
Yes. Waiting for a request is a different insurance period from carrying a passenger. Describe it in the form so a participating attorney can sort coverage.
Does CrashAid file a claim with Uber or Lyft?
No. CrashAid is a free attorney referral service. The form goes to CrashAid, which connects you with a participating attorney.
Is the CrashAid referral free for rideshare crashes?
Yes. Call (941) 770-2727 for English or Spanish help. The referral itself costs you nothing.
City referrals
Related guides
- Florida’s 14-day PIP rule: why first medical care must come fast
- What to do after a car accident in Florida: a step-by-step checklist
- Hit-and-run and uninsured driver crashes in Florida
- How long you have to file a Florida car accident claim
- Can I recover if I was partly at fault in a Florida car accident?
